Online Chat Enhances Online Support

Online Chat Enhances Online Support

The Gottesman Libraries

As an extension of online support for members and affiliates of Teachers College, Columbia University, online chat is now available on trial through April 13th, 2020. Online chat offers real-time transmission of text messages from patron to library staff, connecting us more immediately.



To access the new chat service, please go to library support and click on the conversation bubble in the bottom right hand corner of the screen. Please give it a try and message us!



You can also access the chat feature by visiting "Ask a Librarian" and clicking on the conversation bubble in the bottom right hand corner.


Mobile Library App users can find the link for online chat on the "Ask a Librarian" / Top Services page.


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To request disability-related accommodations contact OASID at oasid@tc.edu, (212) 678-3689, or (646) 755-3144 video phone, as early as possible.


By: Library Staff
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